How Can Health Care IT Transform the Experience of Patients?
In many small ways, health care IT can transform our experience of health care delivery. Here are two simple examples.
To make a real difference, however, requires a deep knowledge of health care processes and organisational culture and a toolbox of proven techiques. Many consultants will tell you that they have all of these—in reality few have.
These two examples show how health care IT can change the patient experience in simple, yet important ways. Patient benefits such as these appear as soon as health care IT is implemented. More profound patient benefits need to be planned and realised.
“Health care IT must not be seen as an optional addition to care, but as an integral part of it ”
Some likely benefits of health care IT to patients are:
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